Shipping & Delivery

The processing time depends on several things: the type of order, when you place it and your location. The good news: International Shipping is free! By purchasing from us you are acknowledging and agreeing to this timeline. We appreciate your patience!

How much does shipping cost?

Shipping is free for all orders, no matter where you live! We offer free shipping 365 days a year! This includes both domestic and international orders. We do not charge taxes on our products, however you will be responsible for any import duties or customs that your country may apply to your order.

Here’s what you can expect to receive your order:

Magic doesn't happen over night. Please provide us a few business days to process and handle your order once payment has been received. Please allow up to 3 weeks for order processing and delivery of your order.

Orders placed after Friday 6pm EST will be processed the following Monday.

Please double check all personal and postage details (phone number, correct email, door number, ...) when completing your order. We do not take responsibility for stolen or missing packages.

Can I track my order?

Of course you can! We include tracking information with every order. You will receive a tracking number with your shipping notification.

Please note that tracking information will be available after your order has been processed. We recommend waiting 3-5 days before checking the status of your order. If you do not see anything after 5 days please contact us.

I ordered multiple items and only received one!

Since we source our products from different suppliers, you will most likely be receiving separate packages for each product! Hang in there and it should arrive soon!

I ordered multiple items and only received one!

Most of our products are shipped within one package but at times we may ship items separately. Please do not be alarmed. Our items are shipped from different warehouses and are packaged and shipped based on availability. Although 80% of customers may receive everything in one package if a warehouse no longer have a particular item it will be shipped from another warehouse. You may receive separate packages for each product!